Guide to Information

Ore Valley Housing Association is subject to both FOISA and EIR by virtue of the: Freedom of Information (Scotland) Act 2002 (Designation of Persons as Scottish Public Authorities) Order 2019 (the “Order”).

The Order came into effect on 11 November 2019 and brought all Registered Social Landlords (“RSLs”) and certain RSL subsidiaries under the scope of FOISA and the EIR.

What is subject to FOISA and EIR?

In accordance with the terms of the Order, not everything that we do is subject to FOISA and EIR. Instead, we are only subject to these regimes in respect of certain functions, namely ‘housing services’ (as defined in s.165 of the Housing (Scotland) Act 2010) which Ore Valley Housing Association carries out – subject to some restrictions. Looking at the definition of ‘housing services’ and the restrictions which are set out in the Order the following functions carried out by Ore Valley Housing Association are covered by FOISA and EIR:

  • the prevention and alleviation of homelessness
  • the management of social housing accommodation
  • the supply of information to the Scottish Housing Regulator (SHR) by an RSL or a connected body (i.e. a subsidiary) in relation to its financial wellbeing and standards of governance.

Ore Valley Housing Association's Guide to Information

We publish all the information that we hold within these nine classes. Once information is published under a class we will continue to make it available for the current and previous two financial years.

If what you are looking for is not here, you can make a Request for Information

Access to information that we hold about you is via a Subject Access Request

Access to environmental information is via an Environmental Information Request

The information that we make available to you:

Class 1 - About Ore Valley Housing Association

Information about Ore Valley Housing Association, who we are, where to find us, how to contact us, how we are managed and our external relations.

Descriptions of who we are

Mission Statement:  Online - About Us

Vision: Online - About Us

Values: Online - About Us

Corporate Objectives

Area(s) of operation

Key activities; strategic/corporate plan(s)

Business Plan (or summary)

Customer Code/Charter [DELETE IF YOU DO

NOT HAVE SOMETHING SIMILAR IN PLACE]

Location and opening arrangements

Address: Online - Contact Us

Telephone number and e-mail address for general enquiries: Online - Contact Us

Opening times: Online - Contact Us

General contact arrangements: Online - Contact Us

Local/area office contact details: Online - Contact Us

Contact details for making a complaint: Online - Comments & Complaints

Class 2 – How we deliver our functions and services

Information about our work, our strategy and policies for delivering services and information for our service users

Class 3 – How we take decisions and what we have decided

Information about the decisions we take, how we make decisions and how we involve others.

Class 4 – What we spend and how we spend it

Information about our strategy for, and management of, financial resources (in sufficient detail to explain how we plan to spend public money and what has actually been spent).

Class 5 – How we manage our resources

Information about how we manage our human, physical and information resources

Class 6 - How we procure goods and services from external providers

Information about how we procure works, goods and services, and our contracts with external providers.

Class 7 – How we are performing

Information about how we perform as an organisation, and how well we deliver our functions and services

Class 8 – Our commercial publications

Information packaged and made available for sale on a commercial basis and sold at market value through a retail outlet e.g. bookshop, museum or research journal

Class 9 – Our open data

Open data made available by us under the Scottish Government’s Open Data Resource Pack and available under open licence