Guide to Information
The Order came into effect on 11 November 2019 and brought all Registered Social Landlords (“RSLs”) and certain RSL subsidiaries under the scope of FOISA and the EIR.
What is subject to FOISA and EIR?
In accordance with the terms of the Order, not everything that we do is subject to FOISA and EIR. Instead, we are only subject to these regimes in respect of certain functions, namely ‘housing services’ (as defined in s.165 of the Housing (Scotland) Act 2010) which Ore Valley Housing Association carries out – subject to some restrictions. Looking at the definition of ‘housing services’ and the restrictions which are set out in the Order the following functions carried out by Ore Valley Housing Association are covered by FOISA and EIR:
- the prevention and alleviation of homelessness
- the management of social housing accommodation
- the supply of information to the Scottish Housing Regulator (SHR) by an RSL or a connected body (i.e. a subsidiary) in relation to its financial wellbeing and standards of governance.
Ore Valley Housing Association's Guide to Information
We publish all the information that we hold within these nine classes. Once information is published under a class we will continue to make it available for the current and previous two financial years.
If what you are looking for is not here, you can make a Request for Information
Access to information that we hold about you is via a Subject Access Request
Access to environmental information is via an Environmental Information Request
The information that we make available to you:
- Class 1 - About Ore Valley Housing Association
Information about Ore Valley Housing Association, who we are, where to find us, how to contact us, how we are managed and our external relations.
Descriptions of who we are
Mission Statement: Online - About Us
Vision: Online - About Us
Values: Online - About Us
Corporate Objectives
Area(s) of operation
Key activities; strategic/corporate plan(s)
Business Plan (or summary)
Customer Code/Charter [DELETE IF YOU DO
NOT HAVE SOMETHING SIMILAR IN PLACE]
Location and opening arrangements
Address: Online - Contact Us
Telephone number and e-mail address for general enquiries: Online - Contact Us
Opening times: Online - Contact Us
General contact arrangements: Online - Contact Us
Local/area office contact details: Online - Contact Us
Contact details for making a complaint: Online - Comments & Complaints
- Class 2 – How we deliver our functions and services
Information about our work, our strategy and policies for delivering services and information for our service users
- Class 3 – How we take decisions and what we have decided
Information about the decisions we take, how we make decisions and how we involve others.
- Class 4 – What we spend and how we spend it
Information about our strategy for, and management of, financial resources (in sufficient detail to explain how we plan to spend public money and what has actually been spent).
- Class 5 – How we manage our resources
Information about how we manage our human, physical and information resources
- Class 6 - How we procure goods and services from external providers
Information about how we procure works, goods and services, and our contracts with external providers.
- Class 7 – How we are performing
Information about how we perform as an organisation, and how well we deliver our functions and services
- Class 8 – Our commercial publications
Information packaged and made available for sale on a commercial basis and sold at market value through a retail outlet e.g. bookshop, museum or research journal
- Class 9 – Our open data
Open data made available by us under the Scottish Government’s Open Data Resource Pack and available under open licence